Ail

System Status

All systems operational

100.00% uptime over the last 30 days

30 days agoToday

Components

Web application

Operational

AI generation

Operational

File storage

Operational

Database

Operational · 51ms

Incident history

Service OutageResolved

We’re aware that chat response for new accounts is showing “Error”, we’re working on a fix, we apologise for the bad experience. We found the issue and working on the fix. Issue is resolved.

Reported · updated

Service OutageResolved

We're aware that responses are not showing in the chats! We're looking into the issue. An encrypted ciphertext blob (iv:authTag:... format) being displayed raw instead of the decrypted reply. We're working on a fix to resolve the issue. Issue is fixed!

Reported · updated

Partial OutageResolved

We're aware that responses are not considering the uploaded files as reference, we’re looking into the issue. We’re working on a solution to fix the issue. The issue is fixed, uploaded documents are now correctly referenced.

Reported · updated

Ail

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PrivacyTermsStatusSupport
Degraded PerformanceResolved

We’re aware that opening conversations from side panel is taking longer time than expected, we’re looking into the issue to make chat loading faster. We’ve found the cause — opening a chat reloaded its entire message history and the sidebar list on every visit. We’re rolling out a fix now. Fixed — chats now load only recent messages (older ones on demand) instead of the full history, and the sidebar is cached. Chats open noticeably faster.

Reported · updated